Salon Coordinator - Full Time
On-siteDurham, North Carolina, United States
Durham, North Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Manage the salon front desk by acknowledging clients within sixty seconds, answering phones within three rings, and handling scheduling, cancellations, and rescheduling. Suggest retail products, upsell services, and promote business outside the salon while addressing customer service issues and complaints professionally. Process POS transactions, handle refunds and re-do's, and adjust schedules to meet client needs. Maintain a clean, organized reception area that meets State Board Regulations and ensure all staff adhere to attendance and dress code guidelines.
Required Qualifications
- GED or High School diploma
- Proficient in computer based business-related computer softward
- Ability to handle money, count and make change
- Ability to use computer keyboard, standard telephone and other related business equipment
- Ability to work with chemicals and chemical compounds
- Ability to stand for up to 8-hour shifts
- Ability to lift up to 25 pounds
- Customer Service or Cosmetic industry preferred
Desired Qualifications
- We'd love to have your smiling face on our team but not until you're 16!
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