Salon Coordinator - Full Time
On-sitePensacola, Florida, United States
Job Summary
Operate and manage the front desk, including acknowledging clients within sixty seconds, answering phones within three rings, and efficiently handling scheduling, cancellations, and re-scheduling. Suggest retail products, upsell services, and promote business outside the salon while addressing customer service issues and complaints professionally. Process POS transactions, manage refunds and re-do's, and ensure the reception area meets state board regulations and cleanliness standards. Adjust schedules to meet client needs and maintain an updated professional appearance. Work nonexempt, 8-hour shifts with the ability to stand and lift up to 25 pounds.
Required Qualifications
- GED or High School diploma
- Proficient in computer based business-related computer softward
- Ability to handle money, count and make change
- Ability to use computer keyboard, standard telephone and other related business equipment
- Ability to work with chemicals and chemical compounds
- Ability to stand for up to 8-hour shifts
- Ability to lift up to 25 pounds
- Customer Service or Cosmetic industry preferred
Desired Qualifications
- We'd love to have your smiling face on our team but not until you're 16!
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