Salesperson
On-siteBethlehem, Pennsylvania, United States
Job Summary
Provide excellent selling experience for DIY customer visits and phone calls while achieving personal and store sales goals. Deliver DIY services including battery installation, testing, and wiper installs. Maintain store product and operational standards by managing inventory processes such as truck put away, cycle counts, and back stock. Safely deliver parts to customers as needed and ensure store cleanliness including floors, bathrooms, and facing. This role requires basic automotive system knowledge, store systems proficiency, and the ability to source from stores, hubs, and external suppliers. Candidates must be comfortable working an assortment of days, evenings, and weekends, with physical demands including lifting up to 50 pounds frequently. Advance Auto Parts serves both professional installers and do-it-yourself customers across thousands of locations.
Required Qualifications
- Basic driving and navigation ability
- Ability to use delivery board system
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- Expert at testing and diagnostic equipment for DIY service
- Speak and write English
- Communicate effectively and build strong relationships with customers, peers and management
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to work an assortment of days, evenings, and weekends as needed
- 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
- Ability to talk and hear
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Climb or balance
- Stoop, kneel, crouch, or crawl
- Frequently lift and/or move up to 50 pounds
- Occasionally lift and/or move up to 100 pounds
- Close vision
- Distance vision
- Color vision
- Depth perception
- Ability to adjust focus
- Good knowledge of store systems
- Basic automotive system knowledge
- Basic part knowledge
- Basic ability to source from stores, hubs, pdq, and external suppliers
- In-depth knowledge of the store inventory and maintenance processes
- Ability to effectively lead and coach others
- Strong attention to detail
Desired Qualifications
- Fleet safety certification
- Spanish language ability
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