Salesforce Technical Lead
On-siteBengaluru, Karnataka, India
Job Summary
Own end-to-end technical strategy and implementation across the SF Core workstream, from design to deployment, while defining multi-quarter architecture roadmaps aligned with the Maison's IS model. Exercise final veto authority on platform risks, act as the escalation point for cross-team decisions, and guide the implementation of clean, well-tested Apex and LWC code with full automated unit test coverage. Lead roadmap elaboration, effort estimation, and sprint planning for the squad, mentor Developers and Tech Leads toward technical excellence, and drive alignment on architecture decision records and documentation standards. Operate as the ultimate Level 3 escalation point for complex production issues, arbitrate trade-offs between squads, and champion automation and AI-augmentation opportunities within the Factory.
Required Qualifications
- 8+ years of confirmed, hands-on Salesforce platform development and architecture experience
- Strong depth in Sales Cloud (Accounts, Contacts, Leads, Opportunities, Campaigns)
- Proven experience customising and scaling the core Sales Cloud data model for high-volume, multi-region retail or clienteling use cases
- Expert-level mastery of Apex (triggers, batch jobs, async patterns) and Lightning Web Components (LWC)
- Deep expertise with Salesforce declarative tools: Flows, Process Builder, Validation Rules, and Permission Sets
- Advanced SOQL/SOSL query optimisation and governor limits mastery, including large-data-volume design patterns
- Salesforce DX (SFDX), VS Code Salesforce Extensions, and Git-based development workflows
- CI/CD tooling for Salesforce: Copado, Gearset, or equivalent deployment pipeline tools — including pipeline design and governance
- Strong Test Driven Development (TDD) discipline with high unit test coverage standards, enforced across a squad
- Advanced integration patterns: REST/SOAP APIs, Platform Events, Change Data Capture, and event-driven architecture
- Proven track record setting and enforcing coding standards across multiple squads or a Factory-wide community
- Pair programming and mentoring culture — experienced coaching Tech Leads as well as Developers
- Ownership of technical documentation standards: architecture decision records, solution design docs, and operational runbooks
- Advanced Agile / SAFe methodology experience: PI Planning, Sprint cadences, and cross-squad backlog management
- ServiceNow
- JIRA
- Confluence
- Salesforce DX
- VS Code
- Git
- SAFe (Scaled Agile Framework)
- Excellent English communication skills — written and spoken (mandatory)
- Strong ownership mindset with proven ability to lead, influence, and mentor peers and Tech Leads
- Detail-oriented with zero-defect delivery attitude and proactive, senior-level problem-solving approach
- Experienced working with and leading nearshore/offshore teams alongside Paris-based product squads
- Comfortable operating as a technical reference and stakeholder-facing lead across the organisation
- Salesforce Platform Developer I — All profiles
- Salesforce Platform Developer II — All profiles (mandatory)
- JavaScript Developer I — All profiles
- Platform App Builder — All profiles
- Development Lifecycle & Deployment Architect — Mandatory
- Integration Architect — Mandatory
- Must be available for near-real-time business hours overlap (08:30–18:30 CET) with Paris-based product teams
Desired Qualifications
- Experienced in Agile methodologies and consulting (a plus)
- Salesforce Sales Cloud Consultant certification
- Exposure to Salesforce Service Cloud or Field Service Lightning (Priority 2 workstream)
- Exposure to Salesforce Marketing Cloud (AMPscript, Journey Builder, Data Extensions) (Priority 3 workstream)
- Knowledge of Salesforce MuleSoft or other middleware/integration platforms
- Extensive experience working in Luxury, Retail, or Fashion industry CRM environments
- Strong understanding of Salesforce AI capabilities: Einstein, Agentforce, or Copilot features
- Sharing & Visibility Architect certification
- Identity & Access Management certification
- Application Architect or System Architect certification (CTA track)
- French language proficiency (Nice to Have — product teams based in France)
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