Salesforce Technical Lead - Assistant Manager (Makati)
On-siteMakati City, Metro Manila, Philippines or Makati, Cagayan Valley, Republic of the Philippines
Job Summary
Lead and manage the technical team in providing development and support services for Salesforce applications, translating business requirements into technical solutions. Provide technical support and guidance to the development team, including analysis, troubleshooting, and working on technical issues related to the Salesforce platform. Develop and enhance Salesforce solutions, including creating custom objects, workflows, and validation rules, while maintaining integrations with third-party systems. Mentor and train team members in Salesforce development best practices, continuously evaluate processes for efficiency, and act as a subject matter expert for stakeholders. Work with team members across different shifts to ensure seamless project completion, with flexibility to work outside scheduled hours or take on extra duties as needed.
Required Qualifications
- Bachelor's degree in computer science, Information Technology, or relevant field
- A minimum of 6-8 years of experience in Salesforce application development and administration
- Excellent knowledge of Salesforce products and services such as Sales Cloud, Service Cloud, Education Cloud, Public Sector Solutions, Salesforce Experience Cloud, Salesforce Omnistudio, Marketing Cloud, and Force.com
- Strong expertise in Salesforce technical aspects, including Apex, Visualforce, Lightning Components, and SOQL
- Experience in developing Salesforce integrations with third-party systems and platforms
- Proficiency in web technologies such as HTML, CSS, JavaScript, and XML
- Knowledge of project management methodologies such as Agile and Waterfall
- Strong problem-solving skills to analyze complex issues and provide creative solutions
- Experience in training and mentoring technical team members
- Excellent communication, presentation, and interpersonal skills, with an ability to work effectively with different stakeholders
- Being willing to work outside of your scheduled shift or taking on extra hours to ensure the success of a project or meet the needs of customers in different time zones
- Working effectively with team members across different shifts to ensure that projects are completed seamlessly without any issues
- Managing time and tasks effectively to complete assigned duties within the scheduled shift timings
Desired Qualifications
- Salesforce certifications such as Salesforce Platform Developer I, Salesforce Administrator, or Salesforce Certified Advanced Administrator would be preferred
- Experience in Agile/Scrum methodology would be preferred
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