Salesforce supprot Analyst
Hybrid · Bengaluru, Karnataka, India
Bengaluru, Karnataka, IndiaHybridFull TimeMid LevelNot SpecifiedEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Job Summary
Provide L2 support for Salesforce applications (Sales Cloud, Service Cloud) including incident handling, basic troubleshooting, bug fixes, and minor enhancements to ensure smooth system operations. Role involves supporting day-to-day Salesforce operations, monitoring system usage and performance, handling support tickets, and collaborating with senior team members, developers, and business users.
Required Qualifications
- Basic knowledge of Salesforce platform
- Understanding of Flows, validation rules, reports, dashboards
- Familiarity with SOQL and data management
- Basic troubleshooting and support skills
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