Salesforce Success Architect
On-site · Hyderabad, Telangana, India
Job Summary
Industry-focused Salesforce Architect role seeking an Industry Success Architect with multi-cloud expertise to assess industry cloud implementations, design scalable secure architectures, and guide customer success initiatives. Responsibilities include partnering with strategic customers, delivering recommendations on architecture, lifecycle management, reliability, and feature adoption; leading with SME input across primary/secondary/tertiary Industry Clouds; communicating complex concepts to diverse stakeholders; identifying design inefficiencies and driving product/architecture improvements; tailoring playbooks to customer needs; and fostering cross-functional collaboration with success teams, product, and external partners. Required technical skills span secure scalable architectures, Salesforce development (APEX, JavaScript, LWC), data management, system integration via APIs, OAuth, middleware (MuleSoft), OmniStudio, DevOps, and a robust certification set (Admin, Platform Developer I, JavaScript Developer; highly desired Architect credentials). Accommodations and equal opportunity employment language are included in the posting.
Required Qualifications
- 8+ years of experience in software, system, or enterprise architecture
- Expertise in Salesforce products, platform capabilities, technical governance, and best practices
- Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure
- Strong knowledge of enterprise application integration (process orchestration, master data management, AI, analytics, security)
- Communication & leadership: ability to present complex technical concepts to business/executive audiences; create design documents; lead discussions
- Strategic thinking & problem solving; data-driven insights; continuous learning
- Security configuration: role hierarchy, sharing rules, profiles, permission sets; scalable architectures
- Salesforce Development: APEX, JavaScript, Visualforce, LWC; governor limits
- Data Management & Integration: data models, validation rules, ETL, REST/SOAP APIs, middleware (e.g., MuleSoft)
- System Integration & Extensibility: APIs, OAuth, Platform Events, Salesforce Connect
- OmniStudio Knowledge
- DevOps (Core + Industry)
- Certifications: Salesforce Admin, Platform Developer I, JavaScript Developer
- Desired: Certified Architect Credentials, Platform App Builder, Advanced Admin, Accredited Professional in Industry Cloud (Finance, Health, Public Sector)
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