Salesforce Project Manager
On-site · Pune, Maharashtra, India
Job Summary
Salesforce Project Manager responsible for governance and stakeholder engagement across multiple workstreams, including leading weekly status reviews, steering committee meetings, sprint ceremonies, executive briefings, and cross-workstream dependencies. Accountable for RAG status across scope, schedule, budget, resources, risks, and quality; delivering concise PSRs and executive decks; maintaining RAID logs, risk matrices, issues registers, and documentation (Charter, Management Plans, Communication Plans). Requires strong communication with sponsors and clients, ability to drive decision-making, and experience coordinating multi-vendor delivery teams in onshore/offshore models. Proficiency with Jira, Confluence, Smartsheet, MS Project, and Salesforce tooling; familiarity with AI-assisted reporting and deployment governance. Industry-domain knowledge in Healthcare, Hi-Tech, or Manufacturing is preferred, along with Salesforce certifications and/or SAFe/CSM qualifications. MBA or advanced business education is a plus.
Required Qualifications
- 5+ years of project management experience on Salesforce implementations or enterprise CRM/SaaS programs
- PMP, PRINCE2, or equivalent certification strongly preferred
- Proven track record managing WSR, Steering Committee, and executive reporting cycles on programs of M+ budget
- Expert proficiency in RAID log management, risk matrices, and project controls documentation
- Experience with agile and hybrid delivery methodologies — Scrum, SAFe, Waterfall, and blended approaches
- Strong working knowledge of Salesforce platform concepts: clouds, orgs, releases, deployment cycles
- Proficiency in project management tools: Jira, Confluence, Smartsheet, MS Project, or equivalent
- Exceptional written and verbal communication skills
- Financial management experience: budget tracking, forecasting, invoice reconciliation, and resource cost modeling
- Experience managing multi-vendor, multi-geography delivery teams in onshore/offshore models
- AI & Tool Proficiency: Claude / ChatGPT, Copilot for M365, Jira/Confluence AI
- Industry Domain Knowledge – Healthcare, Hi-Tech, Manufacturing
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