Salesforce Principal Technical Architect
On-site · Pune, Maharashtra, India
Job Summary
Lead technical architecture across multi-cloud Salesforce implementations from initial design to delivery, govern enterprise Agentforce frameworks, define MCP server topology for AI-enabled Salesforce uses, and establish rigorous AI development standards and governance. Architect LLM gateway configurations, ensure data residency and security controls, and drive pre-sales activities with CTO/CIO audiences. Design scalable, compliant multi-org architectures across Sales, Service, Experience, and Health Clouds, CPQ/Billing/ARM, and Data Cloud integrations with MuleSoft, EHR/ERP systems, and external AI tools. Champion AI observability, risk management, and human-in-the-loop requirements for regulated industries; mentor senior engineers; collaborate with Delivery, Product, and Client teams. End-to-end responsibilities include architecture governance, data model strategy, API-led connectivity, and strategic roadmaps for enterprise Salesforce estates.
Required Qualifications
- CTA-level Salesforce mastery
- Enterprise Agentforce framework design
- MCP (Model Context Protocol) server architecture
- Prompt engineering governance for Einstein Copilot and external LLMs
- AI observability and telemetry integration with CRM Analytics
- Security architecture reviews and data residency planning
- Experience with multi-org Salesforce estates and data governance
- MuleSoft API-led connectivity for EHR/ERP integrations
- HIPAA/GDPR/FedRAMP compliance considerations in Salesforce deployments
- Experience Cloud, Health Cloud, Revenue Cloud, CPQ, Billing, ARM implementations
- Ability to present to CIO/CTO audiences and contribute to RFP/SOW content
- Knowledge of AI safety, PII handling, and human-in-the-loop requirements
- Experience with Cursor, Copilot Studio, and GitHub Copilot within enterprise contexts
- Architectural leadership across SaaS platforms and AI-native development patterns
- Hands-on architecture and governance for AI-enabled Salesforce solutions
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