Salesforce Platform Lead, Datalinx Platform & Data Management
$85,000–$90,000 year
HybridToronto, Ontario, Canada
Job Summary
Administer the Salesforce platform for TMX Datalinx by configuring objects, Flows, security, and workflows while managing releases and change requests. Monitor system performance, data quality, and platform health to optimize operational efficiency and support user adoption. Partner with Sales, Operations, and Product teams to design scalable CRM solutions and integrate the platform with DataBP, the Webstore, Client Portal, and Snowflake. Lead integration initiatives, data migrations, and testing for business growth and M&A activities. Document governance standards and provide technical guidance to junior resources.
Required Qualifications
- 4–6 years of experience administering Salesforce or supporting enterprise CRM platforms
- Salesforce Administrator certification
- Hands-on experience configuring Salesforce including Flows, reports, dashboards, objects, validation rules, security, and user management
- Experience supporting CRM integrations and business process automation
- Strong understanding of Sales Cloud, CRM best practices, and Salesforce data management
- Experience gathering business requirements and translating them into platform solutions
- Strong analytical and problem-solving skills
- Advanced Excel and reporting skills
- Excellent stakeholder management and communication skills
- Ability to work independently while managing multiple priorities
- Experience leading Salesforce enhancement projects and coordinating cross-functional stakeholders
- Must be authorized to work in the country where this position is located
Desired Qualifications
- Advanced Administrator, Platform App Builder, or other Salesforce certifications
- Experience with Salesforce Marketing Cloud
- Experience with ZoomInfo, BigDough Salesloft, HubSpot, Snowflake or similar commercial technology platforms
- Proficiency with reporting platforms like Amazon QuickSight, Tableau, or Power BI
- Familiarity with SQL and API-based integrations
- Experience supporting CRM implementations or Salesforce migrations
- Industry experience within financial services, capital markets, SaaS, or fintech
- Experience mentoring junior analysts or administrators
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