Salesforce Field Service (FSM) Developer
On-siteBengaluru, Karnataka, India
EXPIREDBengaluru, Karnataka, IndiaOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Design and build end-to-end service lifecycle solutions covering work order management, scheduling, and mobile workforce enablement for telecom and service domains. Configure Work Order lifecycles, Service Territories, Operating Hours, and Resource Availability while implementing automation via Flows, Apex, Triggers, and LWC. Integrate Salesforce with external systems using REST/SOAP APIs and middleware tools, then perform debugging and production troubleshooting to ensure platform resiliency. Research and implement new technology solutions following best practices to continuously improve the client online platform.
Required Qualifications
- Salesforce Field Service (FSM) Developer
- strong experience in Salesforce Field Service (FSL) and B2C service operations
- Implement end-to-end service lifecycle solutions including work order management, scheduling, and mobile workforce enablement in telecom/service domains
- Design and implement Field Service (FSM/FSL) solutions covering Work Orders, Service Appointments, and Service Resources
- Configure and enhance Work Order lifecycle, Service Territories, Operating Hours, and Resource Availability
- Build automation using Flows, Apex, Triggers, Validation Rules, and LWC for customer-facing UI
- Integrate Salesforce with external systems using REST/SOAP APIs and middleware tools
- Perform debugging and production troubleshooting
- Hands-on experience in: Salesforce Field Service (FSL/FSM), Work Orders, Service Appointments, and Scheduling, Apex, LWC, and Triggers, Flows and Lightning Components
- Salesforce OmniStudio Developer
- Salesforce Platform Developer I / II
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