Salesforce Business Analyst
Remote
RemoteContractMid LevelNot SpecifiedUnknown
Type
Contract
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Salesforce Business Analyst in the Innovation Lab who analyzes business and technical needs, translates them into clear functional and technical requirements, supports product build and testing, and owns Product Support inquiries. Partners with Directors, Architects, and Engineering to validate feasibility and design scalable solutions; creates documentation and training, and participates in Agile ceremonies to drive product improvements based on customer feedback and usage data.
Required Qualifications
- 3+ years of experience in a Business Analyst or Technical BA role within a SaaS, consulting, or enterprise technology environment
- 3+ years of experience supporting technology or platform implementation projects
- Demonstrated ability to independently lead requirements gathering and solution definition
- Proven success crafting clear, scalable product solutions
- Hands-on experience with Salesforce implementations or administration, with a focus on product development or large-scale enterprise implementations
- Advanced knowledge of Flows, Permission Sets, and Data Modeling
- Deep understanding of the Software Development Life Cycle in an Agile environment using Jira and Confluence
- Experience assessing UI for readability and usability
- Experience performing administrative tasks, including custom object creation, flows, data migration, SOQL queries, report generation, dashboard creation, platform maintenance, and installing managed packages
- Strong analytical, documentation, and communication skills
- Demonstrated ability to perform gap analysis between out-of-the-box Salesforce functionality and custom product requirements
- Experience partnering with designers to ensure functional requirements align with the Salesforce Lightning Design System (SLDS) for a native look and feel
- Salesforce certifications (Admin, BA, Platform App Builder) or equivalent experience
- Experience building wireframes
- Familiarity with the Salesforce Security Review process
- All our positions are Remote and are available as Full Time Employment or B2B Contracts
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