Salesforce Business Analyst (Investment Bank)
HybridNew York City, New York, United States or New York, United States
Job Summary
Translate business requirements into functional and technical user stories for Salesforce solutions within the investment banking domain. Lead project teams through system implementations, develop testing strategies, and execute HyperCare hotfix deliveries using basic Salesforce coding skills. Identify, track, and mitigate business risks while managing multiple technology projects in an Agile (SAFe) environment. Collaborate with local and global stakeholders to communicate technical complexity clearly and support application architecture and Tableau integrations.
Required Qualifications
- Bachelor's degree
- 6+ years of work experience with Salesforce in Information Technology
- Good knowledge of Global Financing business (incl. Investment Banking and commercial lending activities)
- Good knowledge of Salesforce Solution (incl. architecture, customized vs. standard)
- Ability to translate BRD's to Functional and Technical User Stories
- Basic knowledge in Salesforce coding to assist in application support and deliver easy use cases during HyperCare Hotfixes deliveries
- Basic knowledge in Tableau and Salesforce connections
- Experience driving system implementation, developing and executing testing strategies
- Proven success identifying and tracking business issues and risks; support mitigation and resolution as required
- Ability to manage multiple technology projects and lead project teams
- Must be a team player who is willing to teach, learn and share
- Experience with Agile Methodologies (SAFe)
- Minimum 2 Salesforce certification
- Must have Salesforce Admin
Desired Qualifications
- Experience in financial services, specifically an international bank is highly preferred
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