Salesforce AI Engineer
On-siteBhubaneswar, Odisha, India
Bhubaneswar, Odisha, IndiaOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Design, configure, and optimize Salesforce Einstein models including predictive and generative solutions. Fine-tune native AI models based on CRM data from Sales, Service, and Marketing Cloud. Develop and refine effective prompts for Einstein GPT and custom GPT models to automate development tasks and generate code. Build a reusable prompt library across sales, service, and marketing teams. Collaborate with stakeholders to design proofs of concept for new AI applications and evaluate new releases for pilot adoption. Educate internal teams on prompt best practices and AI ethics while integrating AI tools into DevOps pipelines.
Required Qualifications
- Strong experience with Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud, Apex, Flows, LWC)
- Hands-on with Einstein GPT, Prompt Studio, and/or Einstein Prediction Builder
- Good understanding of AI/ML concepts (fine-tuning, large language models, bias, training data)
- Familiarity with Salesforce metadata structure, API integration, and Data Cloud (CDP)
- Excellent written and verbal communication for prompt writing and documentation
Desired Qualifications
- Experience using tools like ChatGPT, Copilot, FlowGPT, or Salesforce CodeGen is a plus
- Salesforce Certified Administrator
- Salesforce Certified Platform Developer I
- Salesforce Certified AI Associate
- Salesforce Einstein Analytics and Discovery Consultant (preferred)
- Background in AI/ML engineering, NLP, data science, or related fields (bonus)
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