Salesforce Administrator
On-siteMoorabbin, Victoria, Australia
Job Summary
Manage users, licences, roles, profiles, and permissions to ensure secure system access while creating dashboards and reports for business decision-making. Oversee platform performance by handling upgrades, automations, workflows, integrations, and issue resolution. Drive continuous improvement initiatives to optimise processes and maintain data integrity across Salesforce and core business systems. Lead projects, enhancements, and releases including sandbox management and testing, while acting as Product Owner to manage the enhancement roadmap. Partner with internal stakeholders and offshore developers to deliver solutions, maintain documentation, and provide ongoing system support.
Required Qualifications
- 2+ years' experience as a Salesforce Administrator
- Salesforce Administrator Certification
- Tertiary qualifications in Information Technology, Business, Commerce or a related discipline
- Demonstrated experience configuring users, permission sets, Flows, reporting and dashboards within Salesforce
- Experience managing system integrations and maintaining high levels of data integrity across business systems
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management skills
- Highly organised with the ability to manage multiple priorities in a fast-paced environment
- A proactive, detail-oriented mindset with a passion for continuous improvement and delivering exceptional customer outcomes
Desired Qualifications
- ideally supporting multiple business functions
- Tertiary qualifications in Information Technology, Business, Commerce or a related discipline are highly regarded
- Experience managing external vendors or offshore development partners
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