Salesforce Administrator

Own advanced Salesforce administration and configuration across page layouts, fields, objects, validation rules, permissions, and sharing models. Build and enhance automation using Record-Triggered Flows, Screen Flows, and Autolaunched Flows to streamline business processes. Support Salesforce CPQ administration, including pricing waterfall logic, price rules, product rules, and advanced approvals. Troubleshoot issues across configuration, CPQ, integrations, pricing, quoting, and data quality to keep the platform running at speed and with accuracy. Resolve production issues and support cases within defined SLAs using structured incident management practices. Partner with developers on more complex requirements and contribute basic Apex, LWC, Visualforce, and SOQL-based solutions for minor enhancements and troubleshooting. Support deployments and release activities using tools such as Copado, including migrating configuration and minor code changes through agile sprint cycles. Maintain strong platform documentation, capture recurring issues and solutions, and apply Salesforce best practices for scalability and maintainability. Contribute to emerging AI-driven process improvements, including Agentforce-related configuration and automation support.