Salesforce Administrator
On-siteBengaluru, Karnataka, India
Job Summary
Manage and configure Salesforce environments for Sales Cloud, Service Cloud, and Revenue Cloud, leveraging declarative automation tools like Flow. Enforce security models through profiles, roles, and permission sets while ensuring data hygiene using Data Loader. Collaborate with technical and non-technical stakeholders to deliver business outcomes, working independently within a remote team. Requires an active Salesforce Certified Administrator credential and 3 to 5 years of hands-on experience. This role supports BCE Global Tech's mission to modernize global connectivity in Bengaluru, focusing on 5G, MEC, IoT, and cloud-native architecture.
Required Qualifications
- Hold an active Salesforce Certified Administrator credential.
- 3 to 5 years of hands-on experience as a Salesforce Administrator, managing and configuring Salesforce environments.
- Solid experience with core features and configuration of Salesforce Sales Cloud and Service Cloud.
- Experience with Revenue Cloud or Industries Cloud is required.
- Proficiency in declarative automation tools, primarily Salesforce Flow.
- Strong understanding of the Salesforce security model, including profiles, roles, permission sets, and sharing rules.
- Experience with data management tools (e.g., Salesforce Data Loader) and a firm grasp of data hygiene best practices.
- Demonstrated analytical and problem-solving skills, with strong attention to detail.
- Excellent communication skills and the ability to interact effectively with both technical and non-technical stakeholders.
- Ability to work independently and manage tasks effectively within a remote team environment.
Desired Qualifications
- Hold additional active certifications such as Advanced Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant.
- Experience working in a consulting environment or managing multiple Salesforce orgs is an asset.
- Experience with Experience Cloud (Community Cloud) or Marketing Cloud Account Engagement (Pardot) is an asset.
- Basic understanding of when programmatic solutions (Apex, LWC) might be needed.
- Experience participating in data migration projects is a plus.
- Familiarity with Agile/Scrum methodologies is a plus.
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