Sales Training Expert
On-siteHanoi, Hanoi, Vietnam or Ha Noi, Ninh Binh, Socialist Republic of Vietnam
Job Summary
Develop, implement, and continuously improve the Global Sales Training Framework for EVs and E-Scooters across global markets, including Vietnam. Design and digitize comprehensive training materials covering product knowledge, sales processes, soft skills, and specialized modules. Deliver training programs, including Train-the-Trainer sessions, and organize certification programs, examinations, and sales contests for dealer networks. Manage the Learning Management System (SABA) and oversee global e-learning systems to ensure scalability and effectiveness. Monitor training effectiveness through KPIs, assessments, and feedback mechanisms while establishing quality control standards. Collaborate with global stakeholders and local teams to align training implementation with business objectives.
Required Qualifications
- Bachelor's degree in Business Administration, Education, Automotive Engineering, or a related field
- 5+ years of experience in sales training, dealer training, or learning & development (automotive/EV industry)
- Proven experience in developing training frameworks, content, and digital learning solutions
- Hands-on experience with LMS platforms (e.g., SABA) and e-learning systems
- Strong presentation and facilitation skills, with experience delivering Train-the-Trainer programs
- Fluent in English, with the ability to work in a global, cross-cultural environment
- Proactive, detail-oriented, and passionate about developing people and driving sales performance
Desired Qualifications
- Experience designing certification exams, assessments, or sales competitions is a plus
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