Sales Team Lead (PT) - Cary
On-siteCary, North Carolina, United States
Job Summary
Monitor and motivate the team during Manager on Duty shifts to drive sales results and execute daily operations. Assist the Store Sales Manager in achieving sales goals by holding the team accountable for performance expectations and company initiatives. Provide exceptional customer service by engaging with every customer, resolving issues promptly, and offering on-the-spot coaching to correct actions or train staff on product knowledge and selling techniques. Ensure merchandise is displayed according to visual merchandising standards and perform opening/closing procedures, including accurate register counts and nightly deposits. Maintain compliance with local, state, and federal laws while driving workplace safety and reporting accidents or scams. Perform opening/closing procedures, including accurate register counts and nightly deposits. Ensure merchandise is displayed according to visual merchandising standards and perform opening/closing procedures, including accurate register counts and nightly deposits. Maintain compliance with local, state, and federal laws while driving workplace safety and reporting accidents or scams.
Required Qualifications
- Previous experience in a retail or sales environment
- Shown leadership and delegation skills along with proven ability to hold team members accountable
- Confident, proactive and willingness to take on workplace challenges
- Ability to multi-task and change priorities as necessary
- Strong verbal communication, and the ability to convey important information clearly and effectively
- Quick decision-making and problem-solving abilities, specifically in terms of customer service
- Ability to read key reporting and learn company POS system with standard training
- Ability to bend, twist, stoop, stand for extended periods of time
- Ability to lift/carry materials up to 50 lbs. with or without reasonable accommodations
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