Sales Team Lead
$75,000–$85,000 year
HybridWanaka, Otago, New Zealand
Wanaka, Otago, New ZealandHybridFull Time$75,000–$85,000 yearSenior LevelSmall
Full TimeSenior LevelSmall
Job Summary
Lead and coach a team of Sales Consultants through regular 1:1s, career development support, and direct client enquiry handling to drive conversion rates, volume, and healthy margins. Track individual and team performance, remove operational roadblocks, and manage administrative tasks, account queries, and refund processes to maintain accurate, seamless operations. Step in to resolve complex client feedback and collaborate across departments to ensure flawless customer journeys. This permanent, full-time, 40-hour-per-week role based in Wanaka, New Zealand requires weekend and public holiday work.
Required Qualifications
- 2+ years in customer service or travel
- proven track record of success
- proven track record of consistently hitting and exceeding targets
- passion for sales
- talent for mentoring, inspiring, and developing a high-performing sales team
- Hands-on expertise with CRMs
- sharp attention to detail
- Exceptional interpersonal skills
- critical thinking
- decision-making needed to handle challenges with ease
- Weekend and public holiday work
- based in Wanaka, New Zealand
- permanent, full-time, 40-hour-per-week role
Desired Qualifications
- ability to inspire and coach a team
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