Sales Team Lead (FT) - Cary
On-siteCary, North Carolina, United States
Job Summary
Lead sales, execute operations, and ensure excellent customer service by assisting the Store Sales Manager in achieving goals through Manager on Duty shifts. Drive sales results by engaging customers, participating in contests, and coaching the team on product knowledge and selling techniques. Handle complaints professionally, adjust priorities to meet targets, and train staff on merchandise features and visual merchandising standards. Perform opening and closing procedures, conduct accurate register counts, and maintain a secured building. Hold the team accountable for performance, safety compliance, and company policies while communicating concerns to leadership.
Required Qualifications
- Previous experience in a retail or sales environment
- Shown leadership and delegation skills along with proven ability to hold team members accountable
- Confident, proactive and willingness to take on workplace challenges
- Ability to multi-task and change priorities as necessary
- Strong verbal communication, and the ability to convey important information clearly and effectively
- Quick decision-making and problem-solving abilities, specifically in terms of customer service
- Ability to read key reporting and learn company POS system with standard training
- Ability to bend, twist, stoop, stand for extended periods of time
- Ability to lift/carry materials up to 50 lbs. with or without reasonable accommodations
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