Sales Support Team Leader
On-siteLa Mercy, KwaZulu-Natal, South Africa
Job Summary
Act as the primary liaison between the company and its customers, nurturing business relationships and ensuring prompt, accurate responses to inquiries regarding orders, quotations, and deliveries. Coordinate sales orders and manage customer credit facilities to support Commercial Business Managers, while assisting with process improvement initiatives to enhance commercial efficiency. Lead, train, and motivate the sales support team to achieve performance targets and deliver exceptional service, utilizing Salesforce and SAP systems to manage customer relationships and submit monthly reports. This role requires a Bachelor's degree in Business Management or Finance, with a minimum of three years of experience in a sales or customer service team leader position. Located in La Mercy (KZN), this full-time opportunity offers a competitive salary and comprehensive benefits package.
Required Qualifications
- Bachelor's Degree or Diploma in Business Management, Finance
- Minimum of 3 years experience in a Sales or Customer Service Team Leader role
Desired Qualifications
- Sales Principles and Customer Service Practices
- Working knowledge of Salesforce and SAP
- Knowledge of Pre-Payment and Revenue Management Products
- Strong written and verbal communication skills
- Excellent MS Office SKills
- Negotiation and Networking skills
- Professional approach
- Commitment to Customer Service
- High Levels of Integrity and Confidentiality
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.