Sales Support Specialist
On-siteLenexa, Kansas, United States
Lenexa, Kansas, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Facilitate sales order entry, manage customer communications, and track shipments while resolving issues with internal partners. Master product and supply chain knowledge to assist customer requests, issue credits, and perform re-bills. Maintain customer notes, analyze order patterns, and proactively solve problems to ensure supply flow meets service level expectations. Collaborate across Logistics, Supply Chain, and Finance departments while applying independent judgment to high-profile, high-contact account management.
Required Qualifications
- High School Diploma
- 2+ years of experience in customer service or administrative support areas
- Exposure to manufacturing/supply chain industry
- Microsoft Office
- strong typing skills and ten-key
- Ability to remain in a stationary position (standing or sitting) for extended periods during the work shift
- This role typically requires employees to remain standing for the majority of their shift
- Ability to remain seated and work on a computer for extended periods
- Office-based tasks may involve prolonged periods of sedentary work, including sitting at a desk and using a computer
Desired Qualifications
- additional college
- SAP experience
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