Sales Support Specialist
On-siteWoburn, Massachusetts, United States or North Haven, Connecticut, United States
EXPIREDWoburn, Massachusetts, United States or North Haven, Connecticut, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Order and receive all equipment and attachments, process vendor invoices, customer sales orders, and rental contracts, and ensure sales inventory remains accurate. Coordinate with vendors on backordered items, arrange delivery for sold, rental, and demonstration machines, and prepare monthly commissions for sales representatives. Work closely with the Sales Manager and Service Department to finalize paperwork and ensure timely delivery. Update customer records and provide general sales management support while maintaining outstanding customer experiences.
Required Qualifications
- Ability to work under pressure and meet deadlines
- Provides outstanding customer experience
- Resolve problems with a sense of urgency by clarifying; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Makes recommendations and implements process improvements
- Excellent organizational and multi-tasking skills
- Strong attention to detail and accuracy
- Ability to periodically lift up to 15 pounds
- Ability to work in an Office & Warehouse environment
Desired Qualifications
- Bachelor's Degree (preferred)
- 2 Years sales experience (preferred)
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