Sales Support Specialist

Office-based Sales Support Specialist for Life Sciences – Pharma & Personal Care in Athens. Role combines customer support with sales orientation: account set-up, handling enquiries and complaints, managing pricing, quotations, and tenders; supports product communication, technical and quality documentation, and customer requests; coordinates with Customer Service and Supply Chain to ensure timely responses and order fulfilment; manages compliance-related processes and documentation for accuracy and efficiency; reports to European Sales Support Manager. Responsibilities include maintaining and updating customer, product, and territory data across ERP systems; supporting forecasting, pipeline tracking, and annual planning; managing customer communications (product updates, quality notifications, key documentation); coordinating sample requests, new product/vendor set-ups, and supporting commercial activities; generating and supporting sales and margin analysis with Finance; maintaining records and team documentation; coordinating meetings and events; providing general administrative and operational support.