Sales Support Specialist
On-siteRocky Mount, North Carolina, United States
Job Summary
Create and send invoices for all equipment orders placed by dealers, including monthly transfers for internal and external accounts. Track Wells Fargo invoices and credit memos through the COMS website, verifying purchases and contacting the bank for missed items. Set up new dealers in SAP and update the Dealer Portal, while creating and processing outgoing and incoming orders for equipment, exhibitions, and farm shows. Reconcile accounts for Finance, Accounting, and Shipping departments on a daily basis and during monthly closing. Respond to telephone calls and emails from dealers and business managers to answer questions, resolve problems, and manage time appropriately in a fast-paced setting.
Required Qualifications
- The ability to communicate effectively with dealers, business managers and coworkers to answer questions and resolve problems
- Accuracy, retention of information and attention to detail
- Experience in Customer Service using automated systems and data entry
- High level computer literacy using Excel, Word and Outlook
- Ability to multitask in busy environment
- Ability to manage time appropriately in fast paced setting
- Ability to work within a team setting and individually
Desired Qualifications
- SAP experience is preferred but not required
- Accounting experience is desired
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.