Sales Support Specialist

Conduct high-volume incoming and outbound calls through automatic dialers, creating and maintaining lead records while qualifying and scheduling prospects for Program Consultant consultations. Perform detailed documentation maintenance for cross-functional teams, provide information to prospective clients and physicians, and ensure quality customer service during all communications. Schedule appointments, meetings, and conferences, maintain calendars, and perform research to locate and compile information using Microsoft Office applications. Provide assistance with special projects, events planning, and call critiques involving feedback for coworkers and managers. Requires regular and reliable attendance, with bilingual Spanish strongly preferred.