Sales Support Specialist
On-siteShanghai, Shanghai, China
Job Summary
Analyze electrical system requirements for mining and industrial projects, focusing on medium voltage, low voltage, transformers, and SCADA systems. Prepare preliminary solutions, technical communication materials, and solution documents for feasibility studies, early-stage design, and bidding phases. Coordinate with product, engineering, and commercial teams to clarify technical issues and define project scopes. Support project opportunity evaluations, follow up on customer and design institute inquiries, and maintain technical information for smooth project promotion. Assist in establishing solution templates, technical checklists, and risk identification tools to improve document accuracy and response efficiency.
Required Qualifications
- Familiar with knowledge related to medium voltage, low voltage, MCC, transformers, relay protection, SCADA or power supply and distribution systems
- Possess pre-sales technical support experience in electrical systems of industrial or mining projects
- Able to understand customer requirements, technical specifications and project technical documents
- Possess the ability of preliminary solution preparation, technical document writing and customer technical communication
- Understand pre-bid technical support and internal collaboration processes for large industrial projects
- Possess English technical document reading, email communication and basic meeting communication ability
- Good technical understanding ability and issue analysis ability
- Bachelor's degree or above
- Electrical engineering, power systems, automation, relay protection, power supply and distribution or related majors are preferred
- 3 years or above experience in electrical systems, industrial projects, sales support, technical support, engineering design, project bidding or solution support is preferred
- Experience in mining, metallurgy, energy, power, automation or process industry is preferred
- Project experience related to medium voltage, low voltage, transformers, MCC, relay protection or SCADA is preferred
- Experience in customer technical communication, pre-bid technical support or technical solution preparation is preferred
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