Sales Support Representative-PVF (Inside Sales)
$36,962–$59,114 year
On-siteHobbs, New Mexico, United States
Hobbs, New Mexico, United StatesOn-siteFull Time$36,962–$59,114 yearEnterprise
Full TimeEnterprise
Job Summary
Coordinate deliveries on behalf of customers and ensure the delivery of personalized customer service through timely quotations and accurate sales orders. Answer sales calls for general information, addressing and resolving customer concerns or questions while working with Sales associates to determine the best products and solutions. Utilize the customer relationship management (CRM) system and phone system to support customer needs. Complete approximately two weeks of warehouse training as part of the onboarding process. Monday-Friday 7 am - 4 pm plus an on-call schedule every three weeks.
Required Qualifications
- Ability to effectively use customer relationship management (CRM) system and phone system
- General digital literacy including Microsoft Office
- Ability to quickly learn product knowledge and processes
Desired Qualifications
- 3-5 years of sales and/or customer service experience
- 3-5 years of Industrial Pipes, Valves and Fitting knowledge
- Exhibit strong skills for sales, including the ability to upsell
- Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner
- Ability to react well in a fast-paced environment & follow through on commitments
- Highly motivated and customer service oriented mentality with ability to build relationships
- Experience in the trades
- Bonus or Incentive Plan eligibility
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