Sales Support Representative - HVAC
$40,872–$65,333 year
On-site · West Allis, Wisconsin, United States
Job Summary
Sales Support Representative for HVAC at Ferguson. Work with Sales associates to determine the best products and solutions, provide personalized customer service through timely quotations and accurate sales orders, coordinate deliveries on behalf of customers, and respond to sales calls. Requires experience in HVAC sales and customer service, CRM proficiency, and strong MS Office skills. Demonstrates ability to work in a fast-paced environment, make timely decisions, and build relationships with customers. Benefits and inclusive programs available, with a focus on supporting associates’ well-being.
Required Qualifications
- 3+ years of customer service experience is preferred
- 3+ Years of experience in HVAC sales is required
- Proven track record of responding quickly to customer needs
- Ability to react well in a fast-paced environment & follow through on commitments
- Highly motivated and customer service oriented mentality with ability to build relationships
- General digital literacy including Microsoft Office
- Ability to quickly learn product knowledge and processes
- Pre-employment drug and background screening required
Desired Qualifications
- 3+ years of customer service experience
- 3+ years of HVAC sales experience
- Proven track record of responding quickly to customer needs
- Ability to work in a fast-paced environment
- CRM experience
- Microsoft Office proficiency
- ability to learn product knowledge quickly
- Pre-employment drug and background screening required
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