Sales Support
$41,600–$45,760 year
On-sitePikesville, Maryland, United States
Job Summary
Provide administrative and operational support to Sales & Catering teams by handling client inquiries, leads, and communications with genuine care. Prepare proposals, contracts, and event orders with accuracy, while managing incoming calls, emails, and correspondence to ensure timely follow-up. Maintain sales systems, calendars, and reports to support pipeline management, and assist in coordinating site visits, client tours, and pre-event planning. Collaborate with Operations, Front Office, Food & Beverage, and Banquets to ensure flawless event execution, and support group blocks, rooming lists, and promotional initiatives. Maintain organized electronic and physical filing systems to keep all documentation current and accessible.
Required Qualifications
- A relationship-builder who communicates clearly, respectfully, and confidently with clients, colleagues, and partners.
- Someone who finds joy in organization, thrives on detail, and takes pride in delivering polished and accurate work.
- Resourceful, proactive, and able to anticipate needs before they become urgent.
- Skilled at balancing multiple priorities at once while staying calm, focused, and solution-oriented.
- Comfortable working in a fast-paced environment where no two days are alike.
- Proficient in basic Microsoft Office tools (Word, Excel, Outlook)
- Open to working occasional flexible schedules based on business demands
Desired Qualifications
- experience with sales or event software is a plus
- Previous hotel or hospitality sales experience is preferred
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