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Sandvik1 week ago

Sales Support Order Planner

On-site · Shah Alam, Selangor, Malaysia

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise

Job Summary

Sales Support Order Planner to support the Aftermarket business for Indochina. Responsibilities include liaison and coordination for aftermarket sales and logistics activities for key accounts in the territory, generation of quotes, processing of customer orders, coordinating and monitoring logistics and delivery with the supply chain, serving as the initial point of contact for aftermarket requirements, coordinating customer feedback with internal stakeholders, answering routine inquiries on service and product availability, prices, delivery times, and order status, supporting local warehouse stocking of fast-moving items, conducting background research on customer accounts and market trends, processing sales and invoices to ensure orders are dispatched, invoiced, and paid on time per agreed terms, data entry to maintain records and generate reports, making simple calculations for statistics, and providing support for marketing and branding activities as needed. The posting also notes Sandvik’s global team culture and the company’s scale.

Required Qualifications

  • Administrative experience with a collaborative approach
  • Experience with logistics
  • Proficiency in MS Office
  • Strong customer service focus
  • Excellent written and verbal communication and listening skills (English Language)
  • High level of initiative, drive and determination to achieve goals and targets set for customer satisfaction
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Sandvik

Sales Support Order Planner

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