Sales Support Lead
On-siteBengaluru, Karnataka, India
Job Summary
Design and implement a robust sales tech stack including CRM, dashboards, and automation to enhance productivity. Serve as the inside sales engine by qualifying leads, running outreach campaigns, and supporting pipeline development. Coordinate with brokers and distributors to track performance, manage the full order lifecycle from booking to delivery, and partner with finance on payments and collections. Maintain sales enablement materials and generate insights from CRM data to inform strategy. Collaborate cross-functionally across logistics, finance, marketing, and supply chain teams. This role requires working in Pacific Standard Time schedules with American English fluency.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Engineering, or a related field
- Minimum of 5 years' experience in sales operations, commercial support, or revenue enablement
- Proven ability to manage end-to-end sales processes, streamline order workflows, and solve operational issues
- Experience supporting multi-channel sales teams and working in a cross-functional environment
- Strong analytical and problem-solving skills with a focus on root-cause analysis and continuous improvement
- Comfortable operating in a fast-paced, high-growth setting with the ability to scale operational support
- Proficiency with tools such as Zoho CRM, ZoomInfo, and Outreach
- Required to work in PST schedules
- American English is mandatory (verbal and written fluency expected)
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