Sales Support (Hybrid - Alabang) - #35153
HybridLas Piñas, Metro Manila, Philippines
Job Summary
Sales Support professional responsible for preparing quotations, sourcing pricing from suppliers, managing customer enquiries, and ensuring a smooth transition from quotation to sales order. Works closely with Directors, Operations, and Procurement to deliver excellent customer experience. This is a commercially focused support role requiring accuracy, responsiveness, organization, and strong English communication with international customers and suppliers across the US, UK, Europe, and Australia. Duties include quoting and pricing IT hardware, converting quotes to sales orders, maintaining price lists and supplier catalogues, managing internal records in Zoho Books/Zoho Inventory, and providing proactive customer and supplier communications. Hybrid work setup with 2–3 onsite days per week in Alabang, Philippines, with initial onsite period (3–6 months) and flexible start times.
Required Qualifications
- 2–4 years of experience in Sales Support, Inside Sales, Sales Administration, or Sales Coordination within the IT or technology industry
- experience preparing and managing quotations for IT products (desktops, laptops, monitors, peripherals, networking equipment)
- strong written and verbal English communication skills
- ability to interact with international customers across different time zones
- proven ability to source pricing and product availability from IT distributors and suppliers
- experience using CRM, ERP, quoting, order management, or inventory management systems
- attention to detail in pricing, SKUs, and order processing
- experience supporting IT reseller, distributor, VAR, or systems integrator environments
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