Sales Support Executive
On-siteSingapore, Singapore
Job Summary
Partner with Sales, Commercial, and Business Process teams to implement local and regional sales initiatives and streamline administrative processes. Deliver training on sales processes, CRM tools, and best practices to new employees. Drive continuous improvement of CRM data quality and analyze weekly and monthly sales performance metrics to provide actionable insights. Support governance of sales incentive programs, assist in target-setting, and prepare management reports and dashboards for leadership. Provide operational support during bid preparation and respond to ad hoc requests including quotation preparation. Lead special projects aimed at enhancing sales productivity and operational excellence.
Required Qualifications
- Experience in Sales Operations, Commercial Support, or a similar role in Freight Forwarding
- Strong analytical skills with the ability to interpret sales data and translate insights into actionable recommendations
- Advanced knowledge of Microsoft Excel and strong reporting capabilities
- Excellent organizational skills with the ability to manage multiple priorities and projects simultaneously
- Strong communication and stakeholder management skills, with the ability to collaborate across teams and levels of the organization
- Detail-oriented, proactive, and committed to continuous improvement
- Ability to work independently while contributing effectively within a team environment
- Must be entitled to work in Singapore
- Prepared to undertake pre-employment checks including a criminal history check and medical
Desired Qualifications
- Proficiency in CRM systems and sales reporting tools; experience with Salesforce, CW1, or similar platforms
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