Sales Support Executive
On-siteBengaluru, Karnataka, India
Job Summary
Conduct lead generation and prospecting by researching directories, databases, and social platforms to identify potential clients. Execute initial outreach via calls, emails, and WhatsApp to qualify leads, assess interest, and maintain a healthy pipeline for the field sales team. Serve as the central coordination point between Sales, Operations, and Finance to ensure timely order processing, documentation, and approval workflows. Prepare MIS reports, trackers, and summaries for management while managing daily sales reports, call logs, and pipeline dashboards in Excel or CRM tools. Ensure seamless handover of qualified leads to the sales team by creating structured dockets with complete interaction history and supporting presentations and proposals.
Required Qualifications
- Strong proficiency in MS Excel (VLOOKUP, pivot tables, dashboards, and data entry)
- Hands-on experience with any CRM tool (Salesforce, Zoho, Freshsales, HubSpot, etc.) or HRMS
- Ability to multi-task and manage multiple leads/tasks simultaneously without losing attention to detail
- Self-motivated with a proactive work ethic — willing to step up and own tasks end-to-end
Desired Qualifications
- Prior experience in sales support, inside sales / lead generation , or customer coordination roles
- Familiarity with Google Workspace (Sheets, Docs, Slides)
- Experience with lead generation tools or databases
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