Sales Support Executive

Provide troubleshooting assistance for customer orders, account statuses, and relevant problems while reviewing pending orders and specific customer requests to ensure excellent service. Deliver data and guides to support the sales team, develop and monitor performance indicators, and manage sales tracking tools to report on important information. Keep records of sales trends and liaise with account managers to develop specific sales strategies. Stay up-to-date with new product and feature launches to ensure the sales team is on board. Suggest sales process improvements based on operational insights.