Sales Support Coordinator (Temporary)
On-siteWashington, District of Columbia, United States or Washington, United States
Job Summary
Prepare, review, and deliver accurate client quotations using QuoteWerks while verifying pricing, quantities, and licensing details. Accurately enter and maintain customer and quote information in QuoteWerks and QuickBooks, collaborating with technical staff and account managers to gather proposal data. Follow up on outstanding quotes, respond professionally to client inquiries regarding order status, and maintain organized electronic records of revisions and communications. Identify and resolve discrepancies before delivery to ensure consistency in formatting and internal processes. Perform other related administrative duties as assigned throughout the sales cycle.
Required Qualifications
- Excellent written and verbal communication skills
- Strong attention to detail with a commitment to accuracy
- Excellent organizational and time management skills
- Ability to manage multiple priorities and meet deadlines
- Proficiency with Microsoft Office, including Outlook, Excel, and Word
- Strong customer service skills and a professional, positive attitude
- Ability to work independently while collaborating effectively with internal teams
- Comfortable learning new software and business processes
- Detail-oriented
- A strong problem solver with critical thinking skills
- Positive, adaptable, and eager to learn
- Highly organized with excellent time management abilities
- Professional in handling confidential and sensitive information
- Comfortable communicating with both clients and technical teams
- Self-motivated with a strong sense of accountability
- Prolonged periods of sitting and computer use
- Ability to occasionally lift up to 20 pounds
Desired Qualifications
- Previous sales support or customer service experience
- Experience in sales support, administration, customer service, or inside sales
- Experience using QuoteWerks
- Experience using QuickBooks
- Familiarity with managed IT services, technology products, or software licensing
- Experience working in a fast-paced office environment
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