Sales Support Coordinator
On-site · Dallas, Texas, United States
Job Summary
Sales Support Coordinator responsible for onboarding agents, end-to-end lifecycle management, and delivering frontline and backroom sales support. Oversees onboarding, training, new business submissions, commission assistance, claims management, and customer service. Acts as primary contact for agents and customers, supports policy issuance, and facilitates a smooth onboarding process for new agents. Requires strong MS Office skills, excellent communication and organizational abilities, and familiarity with sales portals and customer service processes. Based in Dallas, TX, operating on-site with Medical Mutual.
Required Qualifications
- Associate’s Degree in Business Administration or related field preferred
- Equivalent education and experience directly related to the role may substitute for a degree
- 2 years of support experience in Sales, Sales Operations preferred
- 1 year of health insurance experience preferred
- Proficient in MS Outlook, Excel, PowerPoint, and Word
- Excellent verbal and written communication skills
- Excellent organizational and time management skills
- Knowledge of standard customer service practices and principles
Desired Qualifications
- Associate’s Degree in Business Administration or related field preferred
- Equivalent education and experience directly related to the role may substitute for a degree
- 2 years of support experience in Sales, Sales Operations preferred
- 1 year of health insurance experience preferred
- Professional Certification(s): NA
- MS Outlook, Excel, PowerPoint, and Word proficiency
- Excellent verbal and written communication skills
- Excellent organizational and time management skills
- Ability to learn the Company's product offerings, systems, and operational policies and procedures
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