Sales Support Associate Sales - Inside Sales
$48,000–$50,000 year
On-siteSilver Spring, Maryland, United States
Job Summary
Compile lists of prospective customers from newspapers, directories, and trade shows. Travel with outside sales representatives to call on regular and prospective customers, solicit orders, and demonstrate products using samples or catalogs. Quote prices, prepare sales contracts, estimate delivery dates, and track stock levels. Enter new customer data into computer databases, resolve delivery problems, and prepare business transaction reports. Attend trade shows and manage expense accounts. Requires one year of college or three to six months of related selling experience, with prior building materials industry experience preferred. Must be able to lift up to 25 pounds frequently and travel up to 20%. Salary range $48,000–$50,000.
Required Qualifications
- One year certificate from college or technical school
- Three to six months related selling experience
- Training
- Equivalent combination of education and experience
- Ability to identify and resolve problems in a timely manner
- Ability to gather and analyze information skillfully
- Ability to develop alternative solutions as needed
- Ability to manage difficult or emotional customer situations
- Ability to respond promptly to customer needs
- Ability to solicit customer feedback to improve service
- Ability to respond to requests for service and assistance
- Ability to focus on solving conflict
- Ability to listen to others without interrupting
- Ability to remain open to others' ideas
- Ability to try new things
- Ability to succeed in a sales environment
- Ability to meet and exceed sales goals
- Ability to understand customer needs
- Ability to handle objections well
- Excellent written and verbal communication skills
- Ability to succeed in a team environment
- Knowledge and understanding of market and competition
- Ability to apply strategic thinking
- Ability to analyze market and competition
- Ability to identify external threats and opportunities
- Ability to adapt strategy to changing conditions
- Ability to approach others in a tactful manner
- Ability to react well under pressure
- Ability to treat others with respect and consideration regardless of their status or position
- Ability to accept responsibility for own actions
- Ability to follow through on commitments
- Ability to effectively present information
- Ability to respond to questions from groups of managers, clients, customers, and the general public
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Knowledge of order processing systems
- Spreadsheet software
- Word Processing software
- Must be able to lift and carry up to 25 pounds frequently
- Must be able to lift and carry up to 80 pounds on occasion
- Must be able to travel up to 20%
Desired Qualifications
- Prior building materials industry experience
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