Sales Support Associate III
$31,200–$40,560 year
On-siteByron Center, Michigan, United States
Job Summary
Welcome clients with warmth and professionalism; operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy. Suggest add-on products, promote gift cards, and capture customer information where permitted. Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness. Manage stock levels, replenish sales floor, and execute visual merchandising updates. Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed. Maintain housekeeping standards and adhere to Loss Prevention guidelines. Ability to work a flexible schedule including nights, weekends, and peak busy season.
Required Qualifications
- 1+ of previous retail experience (cashier/stock experience, sales etc.)
- Possesses current knowledge of fashion trends and competition in the marketplace
- Knowledge of cash register systems
- Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to utilize walkie talkie
- Ability to understand and read price and product release sheets
- Strong attention to detail and organizational skills
- Ability to multitask in a fast-paced environment
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Strong English language proficiency
- Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays)
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
Desired Qualifications
- preferably in a luxury retail service environment
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