Sales Support Associate III
$31,200–$45,240 year
On-siteMillbury, Massachusetts, United States
Job Summary
Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance. Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy. Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness. Manage stock levels, replenish sales floor, and execute visual merchandising updates. Suggest add-on products, promote gift cards, and capture customer information where permitted. Maintain housekeeping standards and adhere to Loss Prevention guidelines. Ability to work a flexible schedule including nights, weekends, and peak seasons; lift up to 50 lbs occasionally.
Required Qualifications
- 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment
- Possesses current knowledge of fashion trends and competition in the marketplace
- Knowledge of cash register systems
- Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to utilize walkie talkie
- Ability to understand and read price and product release sheets
- Strong attention to detail and organizational skills
- Ability to multitask in a fast-paced environment
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Strong English language proficiency
- Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays)
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
Desired Qualifications
- A combination of education and experience will be considered
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