Sales Support Associate III
$37,960–$44,720 year
On-site · Vancouver, British Columbia, Canada
Job Summary
The Sales Support Associate role supports store operations and customer engagement for Coach in Vancouver. Responsibilities include welcoming clients, providing personalized assistance, serving as a brand ambassador, handling POS transactions accurately, maintaining cash wrap organization, receiving and organizing shipments and transfers, stocking and replenishing the sales floor, executing visual merchandising updates, and adhering to Loss Prevention guidelines. The role involves assisting with social media engagement, responding to customer requests, and collaborating with the team and management to ensure smooth store performance. Requires customer-service orientation, attention to detail, ability to multitask, and flexible scheduling (including nights, weekends, and peak retail periods).
Required Qualifications
- 1+ years retail experience (cashier/stock/sales)
- preferably in a luxury retail service environment
- knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS)
- ability to multitask in a fast-paced environment
- strong English communication skills
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