Sales Support Administrator
On-siteAylesford, England, United Kingdom
EXPIREDAylesford, England, United KingdomOn-siteFull TimeMid LevelMedium
Full TimeMid LevelMedium
Job Summary
Respond to customer enquiries via telephone, email, and Live Chat while qualifying new leads and preparing tailored quotations. Maintain accurate customer records and update the CRM system with all interactions and sales activity. Coordinate appointments for Area Sales Managers, ensuring agendas and materials are prepared, and manage post-order administration including colour checks and delivery updates. Assist with after-sales enquiries and resolve issues professionally, while supporting sales projects and providing general administrative assistance as required.
Required Qualifications
- A confident and professional telephone manner
- Experience using a CRM system
- Strong Microsoft Office skills, particularly Outlook and Excel
- Excellent organisational skills with the ability to prioritise and manage multiple tasks
- Strong attention to detail and accuracy
- A proactive approach with the ability to work independently and as part of a team
- Excellent written and verbal communication skills
Desired Qualifications
- A positive attitude and a willingness to learn and develop
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