Sales - Supervisor
On-siteDenton, England, United Kingdom
Job Summary
Develop the team to deliver a seamless Omnichannel Customer journey within store, coaching staff on YATD techniques and providing regular feedback. Actively inspire visual journeys by tailoring layout, merchandising, and window displays to reflect the local market, while embedding the Service Promise of Easy/Smile/Care into the in-store ethos. Manage payroll spend within budget, ensure Standard Operating Procedures are followed, and support the Store Manager to achieve profit growth through maximized sales opportunities and markdown reduction. Utilize Omnichannel customer data and local knowledge to make informed decisions, recognizing team members for fantastic customer experiences and supporting charities for positive local impact.
Required Qualifications
- You're confident with people and passionate about talking to our customers
- You communicate well
- You understand who the core customer is that shops within your local market
- You're passionate about fashion and clothes
- You stay up to date with the latest trends
- You embrace this change and demonstrate resilience
- You understand what it is to be a part of a team
- You demonstrate the values and behaviours that make you a great team player
- You'll have a keen eye for detail
- You have a willingness to adapt at pace in a changing environment
- You have great communication skills
- You have a can-do attitude
- You understand their responsibility to follow all H&S procedures
- You understand key people policies and procedures
- You can apply these in a fair and consistent manner
- You are aware of store targets and KPI measures
- You can utilise all reports to view and highlight opportunities
- You can highlight and support the Store Manager to make informed decisions
- You can effectively manage payroll spend within budget and company guidelines
Desired Qualifications
- Previous experience in retail
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.