Sales - Supervisor
On-site · Darlington, England, United Kingdom
Job Summary
Supervisor leading omnichannel customer experience in-store and online, coaching a team to deliver a seamless omnichannel journey, developing visual merchandising and store presentation, embedding the Service Promise, capturing customer feedback, and driving sales growth while managing payroll, compliance, and team development. Responsibilities include coaching on YATD techniques, guiding in-store layout and mannequin visuals, promoting brand values, supporting community initiatives, and ensuring operating standards and procedures are followed to maximize store performance. Strong focus on customer-first service, teamwork, and adapting to a fast-paced retail environment.
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