Sales - Supervisor
On-site · Inverness, Scotland, United Kingdom
Job Summary
Supervisor role leading an Omnichannel customer experience in a fashion retail environment. Responsibilities include coaching and developing a high-performing team to deliver seamless in-store and online customer journeys, driving visual merchandising, embedding the Service Promise Easy/Smile/Care, implementing KIND initiatives, capturing customer feedback, achieving store targets and KPI measures, and ensuring compliant operations and payroll management. Strong emphasis on customer focus, team leadership, adaptability in a fast-paced retail setting, and brand-aligned service and visual standards.
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