Sales Supervisor
$35,360–$45,760 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations by building a deep understanding of fabrics, fits, and design intent to inspire confident purchasing decisions. Cultivate a robust client book through proactive outreach via SMS, email, and referrals to generate repeat business and deepen loyalty. Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and a genuine consultative selling approach while modeling best-in-class behaviors on the floor. Support store operations including POS, merchandising, inventory, and visual standards to maintain the luxury experience, while adhering to all company policies and loss prevention procedures. Requires 2+ years in retail sales with flexibility for weekends, evenings, and holidays.
Required Qualifications
- 2+ years experience in retail sales
- Proven ability to meet or exceed sales goals
- Team player who thrives in a collaborative environment
- Strong verbal and written communication skills
- Comfortable with POS systems, CRM tools, and Microsoft Office
- Able to climb ladders and stairs
- Able to bend, reach, lift, move, and carry boxes weighing up to 35 pounds
- Flexible work schedule
- Open to work weekends, evenings, events, and holidays
Desired Qualifications
- Experience in a luxury environment
- Strong selling instincts
- Deep understanding of the Vince brand identity
- Ability to confidently connect clients to the Vince aesthetic through personalized styling
- Positive, motivating energy
- Self-motivated, goal-oriented mindset
- Proactive about generating business rather than relying on walk-in traffic
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