Sales Supervisor
On-siteNew York City, New York, United States or New York, United States
New York City, New York, United States or New York, United StatesOn-siteFull TimeAssociates Degree
Full TimeAssociates Degree
Job Summary
Oversee the sales floor by supervising associates, coaching staff on difficult sales scenarios, and ensuring adherence to customer service standards and presentation policies. Coordinate daily sales goals, organize training sessions, and manage store communications including Omni orders and email fulfillment. Build customer relationships, leverage resources like the wishlist and social media to boost sales, and assist with POS training. Work 40 hours including weekends and holidays, maintaining high energy and a positive team atmosphere while managing conflict and daily task sheets.
Required Qualifications
- Proven successful experience in retail industry
- Have extensive product and company knowledge
- Must be comfortable providing feedback, leading, and delegating
- Ability to work 40 hours including weekends and holidays
- Knowledge on how to pull and utilize sales reports
- Excellent verbal communication skills
- Customer service-oriented
- Strong leadership and interpersonal skills
- High attention to detail and strong organizational skills
- Ability to maintain a professional appearance and follow store's presentation policy
- Maintain a positive attitude, high energy, and focus on customer satisfaction
- Ability to confidently operate office equipment such as computers, printers and telephones
- Ability to kneel, bend, stoop, crouch, reach, climb, walk and stand for long durations of time
- Ability to move and lift equipment and supplies of up to 20 pounds
- Vision abilities include close, distance, color peripheral and depth perception
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