Sales Supervisor,Corporate

Contact appropriate departments to resolve guest calls, requests, or problems while using sales techniques to maximize revenue and maintain guest loyalty. Process all reservation requests, changes, cancellations, and Marriott Rewards point redemptions by phone, fax, or mail, entering rewards data into software. Perform general office duties supporting Sales & Marketing, including filing, emails, and faxing. Assist management in training and motivating employees, monitor team performance, and ensure adherence to quality standards. Welcome guests according to company standards, address service needs, and maintain professional appearance and confidentiality. Move objects weighing up to 10 pounds. Requires high school diploma, two years related work experience, and no supervisory experience.